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Home  Your health services Unwell or injured?
 'Choose well' if you become ill or injured
If you are unwell or injured, there is a range of NHS services to help you, and you don't always need to see your GP or visit A&E. By choosing the right service for your symptoms you will help all our services run efficiently.
Resources to download
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NHS Direct
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Confidential health advice and information by phone, through digital TV and on-line, 24 hours a day. NHS Direct can also signpost to local health services. Experts provide advice and answers to health-related questions in the shortest possible time.
So, if you are worried about your child's cough or cold, or you are not sure you know the difference between a rash and meningitis, call NHS Direct for an initial diagnosis and advice on next steps. They can also inform you where to go for treatment for broken bones, sprains and minor accidents that involve a bump to the head.
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Pharmacy
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Confidential, expert advice for a range of common illnesses and complaints, without having to wait for a GP appointment.
If you are concerned about your child's cough, cold, temperature, sore throat or ear ache, your pharmacist can advise you on the best way to treat it.
Or text 'pharmacy' to 64746 and receive three free texts with details of your nearest pharmacies
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Your GP
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If you have an illness or injury that won't go away, telephone your GP to make an appointment. If your GP practice is closed you will be directed to the out of hours service.
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NHS Walk-in Centre
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Convenient access to a range of treatments for minor illnesses and injuries that don't need an appointment or a trip to a hospital.
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A&E
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A&E departments and the 999 ambulance service should only be used in a critical or life-threatening situation.
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If you are looking for information on mental health services, you will find lots of help and advice in our 'keeping healthy staying fit' section of the website.
More information about minor injury and walk-in centres
Find out more about your local health services
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Soomaali
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